Hoochi Hygiene

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Terms and Conditions

Welcome to Hoochi Hygiene LLC (“we,” “our,” “us”). By accessing or using our website, services, or products, you agree to the following terms and conditions. Please read them carefully.

1. Use of Our Website

You must be at least 18 years old to make a purchase.
You agree to use our site only for lawful purposes and in compliance with all applicable laws.
We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Services

All products are intended for personal use only.
We do not guarantee that results will be the same for all customers.
Prices and product availability are subject to change without notice.

3. Orders & Payments

All orders must be paid in full before shipment.
We accept major credit/debit cards and other payment methods listed at checkout.
By submitting payment, you represent that you are authorized to use the chosen payment method.

4. Shipping & Delivery

Shipping times are estimates and may vary.
We are not responsible for delays caused by carriers, weather, or events outside our control.

5. Returns & Refunds

Returns and refunds are subject to our Return Policy, which is available on our website.

6. SMS/Text Messaging

By providing your phone number, you consent to receive promotional and customer service texts from us.
Message frequency may vary. Message and data rates may apply.
Reply STOP to unsubscribe or HELP for assistance.

7. Intellectual Property

All content on this site (logos, text, graphics, images) is owned by Hoochi Hygiene LLC and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for your purchase.

Return and Refund Policy

Hoochi Hygiene Return & Refund Policy

We want you to love your Hoochi Hygiene products. Please review our return guidelines below:

Eligibility for Returns

Returns are accepted within 14 days of delivery.
To be eligible, your item must be unused, unopened, and in the same condition that you received it.
Due to the personal nature of hygiene and self-care products, we cannot accept returns of opened or used items for health and safety reasons.

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.
If approved, your refund will be processed back to your original payment method within 7–10 business days.
Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or you received the wrong product.
To request an exchange, contact us within 7 days of delivery.

Return Shipping

Customers are responsible for paying their own return shipping costs, unless the item is defective or incorrect.
We recommend using a trackable shipping service to ensure we receive your return.

For return requests or questions, please email us at HoochiHygiene@gmail.com or call (844) 466-2441

Terms and Conditions

Return and Refund Policy

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